Public Grievance Redressal Mechanism

·         New multiple mechanisms have been set up to enable women and children to seek assistance from the Ministry. These mechanisms are on the social media platforms in line with the objectives of Digital India.

·         #HelpMeWCD where women and children can send in their grievances. Specially sensitised team of personnel has been put in place to reach out to the woman/child and provide assistance to the extent possible.

·         min-wcd@nic.in is the dedicated email helpdesk for public grievances.

·         POCSO e-Box, set up in Aug 2016, for children to safely file complains of sexual abuse through a simple online method. Till 31.03.17, a total of 287 cases have been received and resolved.

·         e-Box for cases of women facing Sexual Harassment at Workplace being set up